You’ll receive an automated email to confirm that the refund has been processed. This will be sent to the email address held on the order at the time.
Articles in this section
- How does Cool:Off work?
- How do I request a Cool:Off refund?
- Does Cool:Off only apply to certain events / promoters?
- How long is the Cool:Off period?
- My card details are no longer valid, how do I get a refund?
- I’ve requested Cool:Off, can I withdraw my request?
- Do I get notified about my Cool:Off refund?
- When will I receive my Cool:Off refund?
- Are deposit/balance/payment plan tickets included?
- Does Cool:Off apply to all delivery methods? (collect, posted and Rapidscan?)