You’ll receive an automated email to confirm that the refund has been processed. This will be sent to the email address held on the order at the time.
Articles in this section
- What is Cool:Off?
- How do I request a Cool:Off refund?
- Does Cool:Off only apply to certain events/promoters?
- How long is the Cool:Off period?
- My card details are no longer valid, how do I get a refund using Cool:Off?
- I’ve requested a Cool:Off refund, can I withdraw this?
- Do I get notified about my Cool:Off refund?
- When will I receive my Cool:Off refund?
- Does Cool:Off apply to payment plan/deposit tickets?
- Can I apply for a refund outside of the Cool:Off period?