Yes. You'll receive an automated email to confirm that the refund has been processed. This will be sent to the email address held on the order at the time.
Articles in this section
- Can I apply for a refund outside of the Cool:Off period?
- Does Cool:Off apply to payment plan/deposit tickets?
- Do I get notified about my Cool:Off refund?
- When will I receive my Cool:Off refund?
- I’ve requested a Cool:Off refund, can I withdraw this?
- How long is the Cool:Off period?
- My card details are no longer valid, will I still get a Cool:Off refund I’ve requested?
- How do I request a Cool:Off refund?
- How do I know if my order\event is eligible for Cool:Off?
- Why is my order not eligible for Cool:Off?