Can customers choose their own seats? Harley January 03, 2020 12:21 Updated Follow No, customers cannot choose their own seats. They are allocated the best available seats in the category they are booking. Related articles Why can't I add more tickets to my event which has allocated seating? What information is needed to set up an Allocated Seating event? Can I list an event with allocated seating? When will I receive my money for ticket sales?