Skiddle currently uses two Refund Protection third party ticket insurers.

If you made your purchase on or before the 31st of October 2021 your Refund Protection claim will be handled by Vista Insurance.

If you made your purchase on or after the 1st of November 2021 your Refund Protection claim will be handled by TicketPlan.

If you have purchased Refund Protection and wish to submit a claim, please refer to the Ticket Refund Protection Terms & Conditions & process your claim online here.

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