If you have already downloaded your ticket to your wallet before your barcodes had been suspended, then your order will not be affected. You can still use this ticket for entry to the event.

Your barcode will be exactly the same. However, we strongly advise redownloading your ticket 24 hours before the event takes place/48 hours before a festival. This ensures that the information on your ticket is absolutely correct and up to date.

For example, if you have retained your ticket and have been given a complimentary VIP upgrade from the organisers. This will be updated on your ticket.

For more information as to why your barcodes have been suspended please head here.

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